SACRAMENTO (CBS13) – Advocates at Elica Well being Facilities work with refugee and immigrant communities to navigate the healthcare system that features getting the appropriate insurance coverage, making appointments, discovering specialists, or a pediatrician for a kid.
The well being facilities supply translation companies in languages, together with Spanish, Russian, Ukrainian, Arabic, Farsi, and Pashto. Data can be shared in a number of languages, on-site and on-line. There are employees members who additionally converse these languages and might act as translators to bridge the communication hole which will maintain individuals again from getting the healthcare they want.
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“They don’t know who their physician is, they don’t know get a health care provider, they don’t know the place to go, they don’t know the place to name,” mentioned Kseniya Levco, Social Care Director Supervisor on the North Highlands Elica Well being Heart.
Levco is an immigrant, too, and mentioned she understands the sensation of being left-out due to language.
“It helps rather a lot [that I speak multiple languages] as a result of I keep in mind how tough it’s not understanding. Folks not with the ability to clarify issues to me in my very own language as a result of they don’t know clarify it,” mentioned Levco.
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Now, she tries to be that particular person she didn’t have. A well-known face, voice, and advocate.
“Lots of occasions the boundaries come from individuals not understanding advocate for themselves. I advocate for them,” mentioned mentioned.
Transportation services to and from appointments can be supplied. A blessing for Lida Ghafory’s household, who fled Afghanistan two months in the past due to the Taliban. They arrived to the U.S. with no cash, no automobile, and few belongings.
By means of a translator, Ghafory mentioned she was relieved to be linked with the Elica Well being Heart. Her husband, who she mentioned spoke some english, wasn’t capable of make his personal appointments. The employees at Elica, helped.
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“They supply us transportation to go to our appointments, in order that was the largest blessing for her,” mentioned Zarlasht Larmal, translating for Ghafory.
The sensation of helplessness is what the employees at Elica facilities wish to assist refugees, like Ghafory, keep away from. They’ve a free retailer, crammed with donations, that individuals can come to and restart their lives with the appropriate gadgets. The donation heart has garments, dwelling items, toys, and decorations. There’s additionally a stash of child components, diapers, and female hygiene merchandise.
“She mentioned, I really feel like a baby right here ranging from nothing and it makes her actually upset,” mentioned Larmal, translating for Ghafory.
In two months, Ghafory has been capable of set up insurance coverage, discover her personal main care physician and specialist physician, and attend physician’s appointments. She will be able to now maintain herself, and with assist with transportation and translation, it’s potential.
